Consulting Work
Three years inside one of the largest Human Capital Management platforms in the world, leading 40+ enterprise SaaS implementation engagements end to end. Discovery through go-live, with executive advisory and M&A integration along the way.
Translating Client Business Goals Into Shipped Enterprise Software
Three years embedded in one of the largest Human Capital Management platforms in the world, I led implementation consulting engagements end to end. The work was simple to describe and difficult to do well. Take a client's organizational reality, structure it into a working configuration, and steer it through engineering until it went live and stayed live.
Engagements spanned discovery, scoping, stakeholder advisory, M&A integration, and post-launch adoption. Most ran concurrently. Every client had a different version of the same problem. How do you get your operations onto a system that does not yet know how you work?
Five Things That Defined the Work
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Led end-to-end client engagements for 40+ enterprise SaaS implementations simultaneously, owning discovery, scoping, stakeholder alignment, UAT, data migration, and go-live. Achieved 100% on-time delivery across all client accounts.
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Translated complex client business requirements into structured Customer Requirement Guides and configuration specifications, serving as the primary advisor between executive stakeholders and engineering. Reduced configuration errors by 25% and accelerated client time-to-adoption.
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Drove cross-functional collaboration with integration engineers, project managers, and product teams to triage feature gaps, prioritize enhancement requests, and resolve testing discrepancies. Improved issue resolution speed by 30% and shaped product roadmap based on direct client feedback.
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Led M&A integration work, migrating 4,000+ Human Capital records via API during active client acquisitions while owning data validation and conversion end to end. Ensured zero operational disruption at go-live and mitigated data integrity risks across legacy system transitions.
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Advised HR leadership across 3 long-cycle enterprise implementations on adoption strategy and organizational change management, aligning platform capabilities to business goals. Reduced post-launch support escalations by 15%.
Expertise and Toolkit
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Looking for a consultant who has owned the full engagement, from the first stakeholder conversation through go-live and adoption. Reach out and let's get into it.
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